Employment Type
Working Hours
Monday – Friday, 9:00 AM to 5:00 PM Daily (some nights and weekends required)
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Position title
Service and Volunteerism Manager

The Service and Volunteerism Manager oversees New American Pathways volunteer, intern, and in-kind donations.


 Essential Job Functions

  • Formalize and implement an annual volunteer and intern recruitment plan.
  • Liaise with program managers and coordinators to match departments with appropriate volunteers, interns, and community partner groups on an ongoing basis.
  • Serve as a member of New American Pathways’ management team, developing strategies for engaging volunteers, interns, and faith-based and community partner groups in achieving organizational goals.
  • Provide Orientation and ongoing training to volunteers, interns, and group volunteer members.
  • Develop/ Maintain a system to track the hours and types of services volunteers and interns contribute.
  • Train and supervise two AmeriCorps members within the Volunteerism department


Volunteer and Intern Services

  • Develop and maintain strong relationships in the community resulting in increased volunteer and recruitment engagement
  • Liaise with faith-based communities to supplement refugee services
  • Oversee the process of in-kind donations and coordinate donation drives
  • Recruit, Screen, orient, and match volunteers and interns with appropriate service opportunities.
  • Maintain complete and accurate documentation on all volunteers and interns
  • Maintain and distribute accurate up-to-date job descriptions for all volunteer opportunities
  • Recognize volunteers and their service through events and communications
  • Respond to volunteer inquiries promptly and keep volunteers informed about news and events
  • Implement integrated recruitment and placement processes of volunteers and interns for the agency.
  • At least three years of volunteer coordination and/or supervisory experience.
  • Creative problem-solving ability and interest in growing a program
  • Team Orientation and problem-solving approach
  • Ability to handle a variety of tasks simultaneously and prioritize effectively
  • Experience developing, supervising, and implementing a program
  • Excellent written and verbal communication skills
  • Experience working as a part of a team in a diverse, multicultural environment
  • Grant writing and grant management experience preferred
  • Public Relations and Public speaking experience desired
Job Benefits

This is a full-time, salaried position with an annual salary range of $47,000-$55,000. The employer pays life and disability insurance, fourteen (14) paid holidays, and a generous paid time off policy.  The employee has the option to contribute to 401(k).